Oh dear – something’s gone wrong on the eBay payment method description page. They list the advantages and disadvantages of the permitted (damned ACCC!) payment methods and, whilst they’ve really gone to town with the disadvantages (both real and implausible) of most, they appear to have entirely forgotten to include any disadvantages for PayPal. What a strange omission!
Since I’m sure they meant the page to be a fair comparison of the options, and not a blatant bit of self-justifying for abusing their dominant market position in an anti-competitive manner by forcing PayPay on sellers, I thought I’d help them out with some of the obvious disadvantages of PayPay. No need to thank me fellas – the warm glow I’d get from seeing these honestly listed on the page in question would be payment enough.
- Costs the seller more, since the eBay subsidiary is taking another cut out of the transaction – consequently, pushes up prices all round.
- eBay’s policy of forcing sellers to offer PayPay has driven many sellers away from the site, reducing competition and choice; by using PayPay you are encouraging eBay to do this sort of thing more in the future.
- “PayPal Buyer Protection” has major caveats and conditions which make actually getting anything out of them quite an achievement – you might as well have gone via your bank. Although PayPal claims that you’re “safe”, the buyer protection policy specifies that “recovery of your payment, whether whole or in part, is not guaranteed” and payment by PayPay is “at PayPal’s absolute and sole discretion”. So… not exactly “safe”. Good luck with that.
- PayPay requires you to sign up to another internet service you don’t want when you’re already signed up for your online banking service.
- You’re at the mercy of another private company that can lock up your account and keep your money from you.
- It’s slow – when you go to transfer your money from the bank account to the seller, PayPay requires 5-7 working days before the money gets to them, and before it can then be sent to the seller and you can get your item posted to you.
I wonder why they left those out? They were more than diligent in listing the faults of the payment methods they don’t own.